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Garantie & Retourneren
Can I return blinds?
Since your blind has been made to measure, we cannot simple put the blind back on the shelf for the next customer like in the shoe business. But if the delivered product would be different from the ordered product, let us know through your account and we'll send the correct product to you asap. You can request a return in the'My Orders' section of your Cobli account. Please mention the reason of your return and please include a picture as well. Can I just send blinds back?
Since it is made to measure, this is unfortunately not possible.How can I return a blind?
Easy! Request a return in'My Orders' in your Cobli account Please explain clearly why you want to return your blind and send a clear picture of the blind. My delivered blind was damaged during transport.
Unfortunately, we cannot exclude all transport damage. Ask a return in 'My Orders' in your Cobli account and do mention it is about transport damage. Please include as well a clear picture. We'll make sure you’ll have a replacement blind asap. My blind doesn't have the right dimensions.
Has the product not been made as required? Ask a return in'My Orders' in your Cobli account. Please include as well a clear picture. We'll send you a new one that fits! My blind doesn't function as it should do.
That is very unfortunate! Luckily we offer a 5 year warranty on our products. Please contact our customer service. We're here to help you. My blind is damaged or not complete in the packaging.
Hmmm, this is not really as it should be. Ask a return in'My Orders' of your Cobli account and state clearly what is damaged and/or missing. We'll take care of a replacement blind. I received a different product than the one I ordered.
Oopsie daisy! Request your return shipment at‘My Orders’ in your Cobli account. Please include as well a clear picture. We'll supply a replacement blind. What is the status of my return?
Log in on your Cobli account and check'My Returns'. Contact our customer service. To request a return clickhere
Send us a message
We call youCall usPhone:085 0493980We use number recognition. Do not forget to enter your telephone number when calling without number recognition. Otherwise we can not call you back.
About Cobli
Who are we ?Cobli BVBA
Marktstraat 41
8530 Harelbeke
Belgium
IBAN: BE28 0689 1038 3120
KVK: BE 0699.960.908
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